Aricent Recruitment 2017 for the post of Network Engineer for Gurgaon Office.The detailed eligibility and application process are given in below.
All interested and eligible candidates can apply for this position in online by the following link.
To Apply: Click here
Aricent Recruitment 2017:
Detailed Eligibility:- Candidates should possess B.Tech or Equivalent
- Prior troubleshooting experience
- Willing to work in 24*7 Support (Including Night Shifts)
- Prior experience of Voice based technical support
- Excellent communication (written & verbal) skills
- Troubleshoot Level 1/2/3 network issues of enterprise customers and ISPs (US/CAN region)
- Achieve all the defined metrics & SLA
- Effective engagement with customer (written & verbal) & ensure Customer Satisfaction
- Proactive involvement of Technical Leads / Management in resolving critical issues
writing Tech documents covering best practices & Tshoot approaches for a product/issue. - Mentoring of New Hires
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